Consumer Advisory

These UnionPay Prepaid Cards are prepaid cards issued by Sinopay (Singapore) Private Limited ("Company/Issuer/Sinopay") pursuant to license by UnionPay International (UPI).

Under the newly enacted Payment Services Act 2019, “account issuance service” means the service of issuing a payment account to any person in Singapore and any service relating to any operation required for operating a payment account that enables money to be placed or withdrawn from a payment account. Hence, the issuance of Sinopay Prepaid UnionPay card is regulated by the Singapore Monetary Authority (MAS) under the above-mentioned legislation and would require a license to be issued by MAS.

Sinopay Singapore Private Limited has applied to the MAS and pending the issuance of a Major Payment Institution License.

Notice for non-Singapore residents
Sinopay Singapore Private Limited is exempted by the Monetary Authority of Singaporefrom holding a licence to providee-money issuance services.Please note that you may not be able to recover all the money you paid to Sinopay Singapore Private Limited if Sinopay Singapore Private Limited's business fails.

Consumers (cardholders/users) are advised to read the terms and conditions of these card products carefully as available in this website(

Introduction to Sinopay

Sinopay/Issuer/Company is a licensed UnionPay Merchant Acquirer (“UMA”) and licensed UnionPay Card Issuer (“UCI”) of UnionPay International (“UPI”). Sinopay being a non-financial institute is principally engaged in the issuance of UnionPay Prepaid Cards in Singapore and the acquisition of UnionPay merchants in Singapore and Malaysia for the acceptance of more than 4.6 billion UnionPay Cards issued by 150 banks, financial and non-financial institutes globally at merchants where UnionPay Brand is accepted in more than 150 markets.

Sinopay UnionPay Prepaid Cards

Sinopay UnionPay Prepaid Card is a brand-new innovative payment product. It is a disposable pre-paid Gift Card or Personal Travel Prepaid Card which can be purchased and activated instantly. Simply fill in application form and provide necessary documentations or you may purchase it over the counter. You may also choose to purchase it at a pre-loaded value of up to SGD999. Alternatively, you may purchase your Personal Prepaid Card by providing your identity documentation, proof of address and contact details. Then you are ready to shop over 150 plus overseas markets with confidence at over 20 million merchants which accept UnionPay cards as a form of payment. It is good for either personal or business use, also an ideal gift. Besides, to enjoy with the card promotion activities organized by UnionPay worldwide, cardholders also entitle to all prestige offers (if available) as published in this website. No matter where you are, you can always check on line your account balance and transaction details by simply logging in You may also want to make a good use of our Customer Services Hotline: (65) 6291 3122 / China Toll Free 400 7755 889 during the office hours for other card related matters and services.

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